Privacy Policy & Cookie Policy

Privacy Policy – TechBoxDeal

Data Controller Information

Company: BluePixel Solutions Pvt Limited
VAT Number: 02437270974
Email: [email protected]

This Privacy Policy outlines how TechBoxDeal (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website techboxdeal.com or use any of our services.

Information We Collect

Personal Information

When you use our website or services, we may collect:

  • Contact Information: Name, email, phone number, shipping/billing address

  • Account Details: Username, password, purchase history

  • Payment Information: Credit/debit card details (processed securely)

  • Communication Records: Emails, messages, chat support transcripts

Technical Information

We automatically collect:

  • Device Data: IP address, browser, OS, device type

  • Usage Data: Pages visited, session duration, clicks, searches

  • Location Data: General location based on IP

  • Cookies: Session tracking, preferences, and analytics

How We Use Your Information

Main Purposes

  • Order Fulfillment: Processing orders, shipping, returns

  • Account Services: Registration, login, and management

  • Customer Communication: Order updates, support, feedback

  • Secure Payments: Handling transactions safely

  • Legal Obligations: Compliance with tax and consumer laws

Marketing & Analytics

  • Personalized Experience: Tailored product suggestions

  • Promotional Emails: Newsletters and offers (with consent)

  • Analytics: Website improvement and performance tracking

  • Fraud Prevention: Protection from misuse and unauthorized access

Legal Basis for Processing (GDPR)

We process your data based on the following:

  • Contract: To fulfill and manage orders

  • Legitimate Interests: For site optimization and fraud prevention

  • Consent: For sending promotional messages

  • Legal Requirement: For compliance with applicable laws

Data Sharing

Third-Party Providers

We may share your data with:

  • Payment Gateways

  • Shipping/Logistics Partners

  • Email & Marketing Platforms

  • Analytics and Tracking Services

  • Customer Support Tools

Legal Disclosures

Your data may be shared if required by:

  • Court orders

  • Government or law enforcement agencies

  • Protection of rights or property

Business Transfers

If TechBoxDeal is acquired, merged, or sold, your data may be transferred to the new entity.

Data Security

We implement industry-standard security practices:

  • SSL Encryption for all data transfers

  • Secure Servers hosted in certified data centers

  • Access Controls with role-based permissions

  • PCI DSS compliant payment systems

  • Regular Security Audits and updates

Data Retention

  • Account Data: While the account is active

  • Order Information: Kept for 7 years (legal compliance)

  • Marketing Data: Retained until you unsubscribe

  • Technical Logs: Stored for up to 2 years

Your Rights (Under GDPR)

You have the right to:

  • Access your personal data

  • Correct incorrect or outdated info

  • Delete your data (right to be forgotten)

  • Restrict or object to processing

  • Data Portability: Request a copy in readable format

To exercise these rights:
Email: [email protected]
Subject: “Privacy Rights Request”
Verification may be required. We aim to respond within 30 days.

Cookie Policy

What Are Cookies?

Cookies are small data files stored on your device to enhance functionality and user experience.

Types of Cookies Used

  • Essential: Cart, login, security, checkout

  • Analytics: Google Analytics, click tracking

  • Marketing: Ad personalization, retargeting

  • Preferences: Language, currency, display settings

Cookie Management

  • Consent Banner: Choose preferences when visiting

  • Browser Settings: Delete or block cookies

  • Opt-Out Tools: Disable third-party ad tracking

International Data Transfers

We process most data within the European Economic Area (EEA). Transfers outside EEA are safeguarded using:

  • Standard Contractual Clauses

  • Adequacy Decisions

  • Binding Corporate Rules

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors.

If you believe a child has provided us personal data, please contact us at [email protected].

Changes to This Policy

This policy may be updated periodically. Significant changes will be communicated via:

  • Email notifications

  • Website banner or pop-up notice

Continued use of our website indicates your agreement to the updated policy.

Contact & Complaints

For privacy concerns or questions, reach out to:

Email: [email protected]
Subject Line: “Data Protection Inquiry”

If you’re not satisfied with our response, you can file a complaint with your national Data Protection Authority.