Privacy Cookies
🏢 Data Controller Information
Email: [email protected]
📥 Information We Collect
👤 Personal Data
When you place an order, sign up, or contact us, we may collect:
Name, email, phone number, shipping and billing address
Account login details (if you create an account)
Payment info (securely processed by third-party providers)
Communication history and support messages
💻 Technical Data
Collected automatically via cookies, analytics, and tracking tools:
IP address, browser type, device details
Pages visited, time spent, clicks, and usage patterns
Approximate location (IP-based)
Session and preference cookies
✅ How We Use Your Information
🛍 Essential Purposes
To process and ship your orders
To manage your account
To securely handle payments
To offer customer support
To comply with tax and legal obligations
📈 Marketing & Analytics
To personalize product recommendations
To send newsletters and exclusive deals (with your consent)
To analyze site performance and user behavior
To prevent fraud or misuse of our site
⚖️ Legal Basis for Processing (Under GDPR)
We process your personal data based on:
Contract: To fulfill your purchases and provide our services
Consent: For sending emails and placing non-essential cookies
Legitimate Interest: To improve our platform and services
Legal Obligation: For tax, accounting, or regulatory compliance
🔄 Data Sharing & Transfers
We may share your data with trusted partners:
Payment processors (e.g., Stripe, Razorpay)
Shipping and logistics providers
Email marketing platforms
Analytics and performance tools
Customer support platforms
If data is transferred outside your region (e.g., outside the EEA), we ensure legal safeguards such as:
Standard Contractual Clauses (SCCs)
Adequacy decisions by authorities
Binding Corporate Rules (BCRs)
🔐 Data Security Measures
We take your data security seriously:
256-bit SSL encryption
Secure payment gateways
Firewalled and regularly audited servers
Limited employee access
Routine security monitoring
🕒 Data Retention Periods
| Data Type | Retention |
|---|---|
| Account Info | As long as your account is active |
| Order & Tax Records | 7 years (legal requirement) |
| Marketing Consent | Until you unsubscribe |
| Technical Data | Up to 2 years |
👥 Your Rights (GDPR / CCPA Compliant)
You have the right to:
Access your personal data
Correct or update inaccurate data
Request deletion (Right to be forgotten)
Request data portability
Object to or restrict processing
Withdraw marketing consent
📧 To exercise your rights, contact: [email protected]
Subject: “Privacy Request”
We respond within 30 days.
🍪 Cookie Policy
📄 What Are Cookies?
Cookies are small text files stored on your device to improve your browsing experience.
🔍 Types of Cookies We Use
| Type | Purpose |
|---|---|
| Essential | Site functionality, cart, login |
| Analytics | Site usage, visitor behavior tracking |
| Marketing | Ads, retargeting, social sharing |
| Preferences | Language, currency, saved settings |
➡ You can manage cookies via:
Browser settings
Our cookie consent banner
Third-party opt-out tools (like AdChoices)
🌍 International Users
If you are accessing from outside our operating country, your data may be transferred across borders. We apply appropriate safeguards to ensure your data remains protected.
🚫 Children’s Privacy
Our website is not intended for children under 16.
We do not knowingly collect data from minors.
If you believe we have, please contact us for removal.
🔁 Policy Updates
We may update this Privacy Policy from time to time.
Major updates will be posted here or sent via email (if subscribed).
By continuing to use our site, you agree to the updated policy.
Effective Date: [Insert Date]
Contact: [email protected]