Terms and Conditions

🏢 Company Information – TechBoxDeal

Website: www.techboxdeal.com
Email: [email protected]

1. Acceptance of Terms

By accessing and using techboxdeal.com, you agree to these Terms and Conditions. If you disagree with any part, you must not use the website or services.

2. Definitions

  • “You”, “Your” – The website visitor or customer

  • “Website” – techboxdeal.com

  • “Services” – All products, content, and services offered on this website

  • “Order” – A confirmed purchase through the website

3. Use of Website

Permitted:

  • Browse, view, and purchase products

  • Create and manage your user account

  • Contact customer support

  • Use for lawful personal or business purposes

Prohibited:

  • Illegal or unauthorized activity

  • Uploading viruses or harmful content

  • Interfering with website operations

  • Scraping data or using bots

  • Violating any law or regulation

4. Account Registration

  • You must provide accurate and complete information

  • You are solely responsible for your account’s security

  • Only one account per person or business

  • You must be 18 years or older to register

5. Products and Services

  • Product details are displayed as accurately as possible

  • Actual product appearance or performance may vary slightly

  • Product availability may change without notice

  • We reserve the right to modify or discontinue any item

Pricing:

  • All prices are in EUR (€)

  • VAT is included where applicable

  • International buyers may face customs duties

  • Prices are subject to change without notice

6. Orders and Payment

Orders:

  • Orders are subject to confirmation and stock availability

  • An email confirmation does not guarantee delivery

  • Your purchase contract is confirmed when your order is shipped

Payment:

  • Full payment is required at checkout

  • We accept major payment methods (e.g., Visa, PayPal, etc.)

  • COD (Cash on Delivery) may be available in eligible regions

  • Failed payments may result in canceled orders

Order Changes:

  • Changes must be requested before shipping

  • Contact us at [email protected]

  • Additional fees may apply depending on the request

7. Shipping & Delivery

  • Orders are processed in 1–3 business days

  • Shipping times vary depending on location

  • Charges and estimated times are shown at checkout

  • Tracking information provided when available

International Shipping:

  • Customer is responsible for customs duties and regulations

  • Some items may be restricted in certain regions

8. Returns & Refunds

  • Returns accepted within 30 days of delivery

  • Items must be unused and in original packaging

  • Return shipping costs are the buyer’s responsibility

Refunds:

  • Issued within 5–7 business days of returned item receipt

  • Refunded to original payment method

  • COD orders refunded via bank transfer

  • Shipping fees are non-refundable (unless due to our error)

9. Warranty & Liability

Warranty:

  • Warranty is provided by the product manufacturer (if applicable)

  • We assist with warranty claims but are not liable for defects

Limitations:

  • Liability is limited to the purchase value

  • No responsibility for indirect, incidental, or consequential damages

  • We do not guarantee uninterrupted or error-free website access

Legal Rights:

  • Your consumer rights under applicable laws remain unaffected

  • Governed by EU and Italian laws

10. Intellectual Property

  • Logos, images, and trademarks are property of their respective owners

  • Do not reproduce or reuse content without permission

User Content:

  • You retain rights to your content but grant us a license to use it

  • You are responsible for its accuracy and legality

  • We may remove content that violates our policies

11. Privacy & Data Protection

  • We comply with the General Data Protection Regulation (GDPR)

  • Essential cookies are used to enhance site performance

  • Your data is handled according to our [Privacy Policy] (link)

12. Dispute Resolution

  • These terms are governed by Italian law

  • Any disputes will be resolved in the Courts of Prato, Italy

  • EU residents may also use Online Dispute Resolution (ODR) platforms

Alternatives:

  • We encourage resolving disputes directly via email

  • Mediation or arbitration can be used where applicable

13. Account Termination

  • We reserve the right to suspend or terminate accounts that violate our terms

  • You may close your account at any time

  • Termination does not affect previously confirmed orders

14. Force Majeure

We are not liable for delays or issues caused by events beyond our control, including:

  • Natural disasters, pandemics

  • Wars, strikes, or government restrictions

  • Internet outages or logistic delays

15. Severability

If any section of these Terms is found invalid, the rest remain fully enforceable.

16. Modifications

We may revise these Terms at any time.

  • Updates will be posted on the website

  • Continued use implies acceptance of changes

17. Contact Us

For questions or concerns, contact:
📧 [email protected]

18. Special Provisions

B2B Customers:

  • Custom pricing and agreements available for bulk orders

  • Contact us for business inquiries

Promotions:

  • Discount codes subject to terms

  • Offers may change or be withdrawn at our discretion

Support Hours:

  • Email support available

  • Response time: typically within 24–48 hours

  • Please communicate respectfully

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